FAQ


Where do you ship?
All 50 states!

How much does shipping cost? Do you have a free shipping option?
We do have a free shipping option. See below for our flat rate shipping breakdown:
($0 - $99.99) $25 Flat Rate Ground Service (1-3 day)
($100 - $199.99) $15 Flat Rate Ground Service (1-3 day)
($200+) Free Ground Service (1-3 day)
For Alaska and Hawaii, we can only offer a flat rate $75 shipping charge for 2nd Day Air service.

How does your local delivery work?
If you live in certain zip codes in the KC area, we deliver to your door for free every Tuesday. After you type in your address on the checkout page, a shipping method of “Complimentary In Person Local Delivery on Tuesdays” will populate. Once selected, your order will get dropped off at your door the next Tuesday. Orders placed on Tuesday will be delivered the following Tuesday. We ask you leave a functioning cooler with coolant on your porch for your order. Delivery hours range from 8am – 8pm.

Do you have a retail location?
Currently, KC Cattle Company does not have a retail location.

What is Wagyu?
Wagyu beef is a breed of cattle known for their abundant intramuscular fat. This equates to marbling, which equates to delicious beef. Our cattle are raised on green pastures and given free choice to a corn-based ration to maximize marbling. We believe happy animals make the best finished product!
Find out more here

Why is Wagyu more expensive than other types of beef?
This is for two reasons. First, the animals are much more expensive to buy than commodity beef. Second, our animals are on feed for three times longer than traditional breeds. More feed equals a lot more money! We strive to keep our prices very competitive compared to other equal Wagyu websites.

How do I know when my package will ship?
UPS has different zones for shipping based on our Missouri location. For example, if you live in Arkansas, it can take either 1-day or 2-days for the order to get to you. Based on this, determines when we ship your order. If the Arkansas order is placed on Thursday, the order will not be shipped until Monday to ensure your order is not left in a warehouse to thaw over the weekend. If you are in a bind and need Wagyu beef stat, you can always choose our expedited shipping services.

I want a certain cut of beef you do not have on your website. Can I order it?
Yes, reach out to us via email or phone to ask for more info on receiving special cuts. Lead time ranges from 4 – 6 weeks.

I want to try a new cut, but I’m unsure of a recipe. Any tips?
Reach out to us! We only carry cuts we like to eat, so most of the times we have delicious recipes! We are working on making videos and putting all these recipes on the website.

What is KC Cattle Company’s return policy?
Our return policy can be viewed here